Our Privacy Policy

This Privacy Policy applies to Cayeco owned and operated websites and its subdomains (“Sites”). Cayeco knows that you care how information about you is used and shared. This Privacy Policy explains what information of yours will be collected by Cayeco when you access the Sites and Cayeco Service (including through the websites of our partners), how the information will be used, and how you can control the collection, correction and/or deletion of information. We will not use or share your information with anyone except as described in this Privacy Policy. This Privacy Policy does not apply to information we collect by other means (including offline) or from other sources. The use of information collected through our Site shall be limited to the purposes under this Privacy Policy and our Terms of Service to customers.

    1. Information We Collect on Our Own Behalf.

      (a) Our Service: We may collect personally identifiable information about you, such as your full name, phone number, email address, or similar, when you contact us. If you choose to purchase a product from us we will collect your payment information. When you use Cayeco services we may receive certain information about you as described below. We do not send any promotional emails; however, we may send you service related emails related to your account. If you no longer wish to receive these emails, you may opt out of them by canceling your account.

      (b) Tracking Technologies: These technologies may be used in analyzing trends, administering the Sites, tracking your movements around the Sites and to gather demographic information about our user base as a whole. This website uses Google Analytics. This tool may be used to track information about your behavior on our website depending on your region. For more information or to opt-out, please visit the respective website(s) of this vendor.

      (c) Access And Retention Of Data Controlled By Our Customers: An individual who is a current or former cayeco customer who seeks access or wishes to correct, amend or delete inaccurate data should direct his query to assistance@cayeco.co.uk. If we receive a request under this provision, we will acknowledge it within seventy-two (72) business hours and handle it promptly.

      We will retain personal data we process on behalf of our customers for as long as needed to provide our services. Cayeco will retain this personal information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

Information We Collect on Behalf of Third Parties.

Cookies And Tracking Technologies: Technologies such as: cookies, beacons, tags and scripts are used by our partners, affiliates, analytics or service providers. These technologies may be used in analyzing trends, administering the Sites, tracking your movements around the Sites and to gather demographic information about our userbase as a whole. We may receive reports based on the use of these technologies by such companies on an individual as well as aggregated basis.

How We Share Your Information.

(a) Personally Identifiable Information: Cayeco will not rent or sell your personally identifiable information to others. We may store personal information in locations outside the direct control of Cayeco (for instance, on servers or databases co-located with hosting providers). Any personally identifiable information you elect to make publicly available on our Sites or the Cayeco Service, such as posting comments on our blog page, will be available to others. If you remove information that you have made public on our Sites or the Mouseflow Service, copies may remain viewable in cached and archived pages of our Sites or the Cayeco Service, or if other users have copied or saved that information. Our blog is managed by a third party application that may require you to register to post a comment. We do not have access or control of the information posted to the blog. You will need to contact or login into the third party application if you want the personal information that was posted to the comments section removed. To learn how the third party application uses your information, please review their privacy policy.

(b) Instances Where We Are Required To Share Your Information: Cayeco will disclose your information where required to do so by law, if subject to subpoena or other legal proceeding or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our Terms of Service or to protect the security or integrity of our Service; and/or (c) to exercise or protect the rights, property, or personal safety of Cayeco, our users or others.

(c) What Happens In The Event Of A Change Of Control: We may buy or sell/divest/transfer the company (including any shares in the company), or any combination of its products, services, assets and/or businesses. Your information such as customer names and email addresses, and other User information related to the Cayeco Service may be among the items sold or otherwise transferred in these types of transactions. We may also sell, assign or otherwise transfer such information in the course of corporate divestitures, mergers, acquisitions, bankruptcies, dissolutions, reorganizations, liquidations, similar transactions or proceedings involving all or a portion of the company. You will be notified via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

(d) Testimonials: We display personal testimonials of satisfied customers on our Site in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at assistance@cayeco.co.uk.

  1. Storage and Processing. Your information collected through the Cayeco Service may be stored and processed in the United States, Europe, or any other country in which Cayeco or its service providers maintain facilities.

  2. How We Protect Your Information. Cayeco is concerned with protecting your privacy and data, but we cannot ensure or warrant the security of any information you transmit to Cayeco or guarantee that your information on the Cayeco Service may not be accessed, disclosed, altered or destroyed by breach of any of our industry standard physical, technical or managerial safeguards. When you enter sensitive information (such as log in credentials) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). No method of transmission over the Internet or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.

  3. Privacy Shield. Cayeco self-certifies compliance. Cayeco complies with the EU GDPR framework as set forth by the European Union regarding the collection, use, and retention of personal data from European Union member countries. Cayeco has certified that it adheres to the requirements of notice, choice, onward transfer, security, data integrity, access and enforcement.

  4. Compromise of Personal Information. In the event that personal information is compromised as a breach of security, Cayeco will promptly notify our customers in compliance with applicable law.

  5. Your Choices About Your Information. For current Cayeco customers, you can review, correct, update or delete inaccuracies to the information about you that Cayeco keeps on file by contacting us directly assistance@cayeco.co.uk. We will acknowledge your request within seventy-two (72) hours and handle it promptly. If you wish to opt-out of being tracked by Mouseflow's analytics software, you can do so by contacting us at assistance@cayeco.co.uk. Data protection law gives you a range of rights in connection with our processing of your personal data. In this regard, you have the right to request that we rectify or delete the personal data or restrict the processing of your personal data, if you think they are inaccurate. Furthermore, you have the right to object against the processing based on our legitimate interests as a legal basis. We are required to assess and act on your request. Additionally, you also have the right to data portability if it should become relevant. You have a right to lodge a complaint with your local supervisory authority.

  6. Our Retention Of Your Information.

    (a) If you have an account with Cayeco, we will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

    (b) If you are a visitor to the Cayeco Sites we will retain your information for as long as necessary but no longer than one (1) year after your last visit to our Sites.

  7. Children’s Privacy. Protecting the privacy of young children is especially important. For that reason, Cayeco does not knowingly collect or solicit personal information from anyone under the age of 13. In the event that we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at assistance@cayeco.co.uk.

  8. Notification Procedures. It is our policy to provide notifications, whether such notifications are required by law or are for marketing or other business related purposes, to you via email, written or hard copy notice, or through conspicuous posting of such notice on the Service, as determined by Cayeco in its sole discretion. We reserve the right to determine the form and means of providing notifications to you, provided that you may opt out of certain means of notification as described in this Privacy Policy.

  9. Links to Other Web Sites. We are not responsible for the practices employed by websites or services linked to or from the Cayeco Service or Sites, including the information or content contained therein. Please remember that when you use a link to go from the Cayeco Service or Sites to another website or service, our Privacy Policy does not apply to third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link or advertisement on our website, are subject to that third party’s own rules and policies.

    Social Media Widgets: Our Site includes social media features, such as the Facebook Like button and other widgets, that run on our Site. These features may collect your IP address and which page you are visiting on our Site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these features are governed by the privacy policy of the organization providing it.

  10. Changes to Our Privacy Policy. All changes to this Privacy Policy are effective when they are posted on this page. When we change the policy in a material manner, we will let you know via email and/or a prominent notice on our Site, prior to the change becoming effective and update the ‘effective date’ at the top of this page.

    If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this website, please contact us at assistance@cayeco.co.uk, or send mail to:

    Unit 121
    K2 House
    Heathfield Way
    Northamptonshire
    NN5 7QP
    United Kingdom